Our Salon Guarantee and Consultation
| Thank you for choosing The Salon at Lake Nona. A thorough consultation will be given to each guest to obtain the desired hair design, hair extensions, color request, highlights, Keratin, relaxers or perm. The consultation is the perfect time to express any concerns; whether it be the end result, cost of service or the maintenance of your look. Discuss your budget and expectations. We welcome inspirations from photos, however, we will be honest with you if its achievable or unrealistic. Please understand no two heads of hair are the same and inspirations are only visual guidelines. We will not guarantee the exact color, cut or human hair extension installation. Although we can replicate a variation of the style or color that interests you. The techniques and processes vary from person to person depending on a variety of facts. Such as condition of your hair, medical history, your hair history; whether it be chemically treated, previously colored hair, amount of gray hair present, tonal value present and density of your hair cuticle. Hair color that is correction color, balayage or ombre will require double processing; as well as keratin treatment. Be sure to be financially prepared for your look may run $300 – $800 depending on your length and more with human hair extensions. We may recommend additional strengthening treatments with an additional cost; depending on the condition of your hair. The Salon at Lake Nona stresses the importance of using professional hair care products to protect your investment after any chemical service or hair installation. Over the counter products will strip your hair color and leave a residue which can dull or weigh down your style. After your consultation; you have entered into an agreement with your stylist by signing the consultation form that you agree to services rendered upon your request. The Salon at Lake Nona and Our Stylists are dedicated to 100% satisfaction with each and every one of our clients requests. If in the event you are unsatisfied, we welcome you back into the salon within seven business days to make any adjustments necessary and to ensure your salon experience is a pleasant one. Please see our policy for adjustments. There may be additional cost as a continuation of the service provided, please discuss with your stylist the best options to maintain the overall health of your hair. Thank you in advance for your respected patronage. Always Our Best, The Team at The Salon at Lake Nona |